![]() Turn your phone back on and wait a few minutes before making a phone call. Be sure to power down prior to inserting the SIM card. If your mobile device uses SIM cards, borrow a SIM card from an alternate provider and insert it into your phone. Use a SIM card from a different carrier.The simplest way is to contact your carrier, provide them with your account information and inquire about your phone status. ![]() To determine if your mobile device is locked to a specific carrier, follow one of the steps below: Two Easy Ways to Find Out If Your Phone Is Locked Continue reading to see how simple it is to unlock a mobile phone in Canada or US. For mobile devices with SIM slots, users can freely switch between SIM cards from different network carriers (local or international). Unlocking mobile phones and devices allows you to use your device on other compatible networks. How to Unlock Your Phone to Use an International SIM Card
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